Customer Service Center

Purchase Care

Good vision is a precious gift – one we promise to celebrate, protect and improve in every way. We're always here for you.

LENSCRAFTERS 30 DAY HAPPINESS GUARANTEE

100% satisfaction guaranteed. That’s our promise. So, if you're not completely happy with your purchase within the first 30 days, just let us know. We’ll do whatever it takes to make it right*.
*Applies to original purchases. Does not cover accidental damage, scratches, breakage or theft.

• Lifelong Customer Promise
• Unlimited Free Cleanings & Adjustments.
• 7-days a Week, we’re here to help with all your vision care needs.

See what you love. Love what you see.

LENSCRAFTERS’ ONE-YEAR EYEWEAR WARRANTY

Purchase Lenscrafters’ One-Year Eyewear Warranty so you can make sure your eyeglasses are covered, whether you need a repair or replacement.

• Lenscrafters’ One-Year Warranty Policy Includes:*
• Accidental damage from handling
• Protection from normal wear and tear
• Unlimited use during the term
• Limitations and exclusions apply. Click links below for full plan details.

Visit any LensCrafters location for the service you need, or call 1-877-7-LENSCRAFTERS (1-877-753-6727).

See details for:
All U.S. States and the District of Columbia
Puerto Rico