Customer Service Center

Custom eyeglasses



From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or drop by a LensCrafters near you.

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Give us a call


Customer Service Hours

Mon-Fri: 8 am - 9 pm EST
Sat: 9 am - 7 pm EST
Sun: Closed

If you need additional support or assistance due to a disability, please contact us at 1-855-LXACCESS (855-592-2237)

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LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040

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